Refund & Cancellation Policy

Refund Policy Overview

• Most reservations made through Fareandclick are non-refundable unless otherwise stated in the fare rules or booking confirmation.
• Some airlines may offer future travel credits instead of cash refunds, subject to their individual policies.
• Fareandclick service fees are non-refundable. These fees cover booking assistance and customer support services.
• Failure to check in on time or missing a flight may be considered a no-show and typically results in no refund.
• Same-day cancellations may be eligible for a refund depending on airline rules.
• Significant schedule changes initiated by airlines may qualify for a refund or rebooking, subject to carrier approval.
• Bookings made using promotional credits or vouchers are not eligible for cash refunds and may be replaced with equivalent credits.
• Submitting a cancellation request does not automatically guarantee a refund. All requests are reviewed and processed based on supplier rules.
• Refund timelines vary by airline and payment provider and may take several billing cycles to appear.
• Credit card processing fees charged by banks or payment gateways are non-refundable.

Refund Eligibility

Refund eligibility depends on the fare type, airline conditions, and timing of the cancellation:

• Refundable Fares: Eligible for refund minus applicable service fees.
• Partially Refundable Fares: Refunds processed in accordance with airline rules.
• Non-Refundable Fares: Generally not eligible for refunds but may allow changes with applicable fees.
• Airline-Initiated Cancellations: Refunds or credits processed based on airline policies.

Refund Processing Timelines

Refunds are issued to the original form of payment. Processing times may vary based on bank or card issuer policies.

Airline-Initiated Changes

If your flight is cancelled, delayed, or significantly rescheduled by the airline, Fareandclick will assist in submitting refund or rebooking requests according to the airline’s policies.

In cases involving weather events, government restrictions, or operational disruptions, refunds are handled based on supplier rules.

Non-Refundable Charges

• Fareandclick service and handling fees
• Bank or payment gateway processing charges
• Partially used or expired tickets
• No-show or missed flight reservations

How to Request a Refund

1. Contact our support team via email at info@fareandclick.com or by phone at+1-(855) 810-7075.
2. Provide your booking reference number and passenger details for verification.
3. Our team will review your request and coordinate with the airline or supplier.
4. You will receive confirmation once the refund is processed or credited.

Important Information

Refund policies vary by airline, route, and fare type. Customers are advised to review fare rules before confirming bookings.

Consumer Protection Compliance

Fareandclick follows applicable consumer protection regulations and airline refund guidelines. Our refund practices are designed to remain transparent and compliant with advertising and booking standards.